UI Logs
Agent logs can be found in the UI by clicking on the Logs icon on the Agents screen. Logs can be filtered by Log ID, severity, and can also be searched by message content. The logs can also be set to auto refresh on the page, so rolling logs can be watched. Logs will contain the scheduling messages, Ingestion processing messages, errors, and can be used to follow Agent processing and health.
On-Premise Logs
On-premise Agent logs can be found in the C:\logs\intellio path on the host machine that the Agent is installed on. These logs will contain similar content to the logs in the UI, however, these logs can be useful to troubleshoot or debug system level crashes that may terminate the Agent before it can write to the database.
Agent.log will be the current log file for the day, and will roll over each day - saving 15 days of logs by default. The plugin folder will contain the logs from the plugin processes, if they are configured to run on the host machine. The plugin logs follow a similar structure to the main agent logs.
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